What's
it like to actually own a
Woodstock Soapstone Stove?
*How well do they really work?
*What's it like to deal with
a company that's hundreds or
thousands
of miles away?
Read
what a few of our owners have to say!
"Surpasses what the literature claims, exceeds our expectations." "Our
experiences with Woodstock Soapstone Company have exceeded our
expectations. From placing the order for our Fireview, to receiving
it, to building the first fire, we've been very satisfied. We've
also found the quality of the stove surpasses what the literature
claims. Our friends notice and comment on its appearance and
efficiency. Thank you for an excellent product!"
- Mr. & Mrs. Jerry Breu, Anderson, SC
Their 2-story home is now..."A toasty 72 deg." "We've
been using our Keystone woodstove almost continually since the
outside temperature dropped below 60 deg.. Our gas furnace has
not fired even once this year and we plan to keep it off all
winter since our stove can keep our entire 2-story, 2,264 square
foot colonial home a toasty 72 deg.. We've kept it throttled
down to a slow burn and the efficiency of the burn has been really
good. We've been getting 6-8 hours of burn time per load. We
wish to thank your staff: they treated us warmly and answered
all our questions competently and completely."
- Mr. & Mrs. Marcel Jussaume, Dracut, MA
Not just beautiful, it's... "Still warm the next morning." "We
love this stove! Everyone who visits remarks how beautiful it
is. Besides adding such a cozy, pleasing look to our den, it
is amazingly efficient. Even after letting a small evening fire
die down, the stove is still warm the next morning. Your stove
was definitely the right choice. We know we'll enjoy it for years
to come. Your staff is always courteous and knowledgeable when
we call with questions."
- Anna & Ed Anderson, Glen Cove, NY
"America needs more companies like yours!" "Thank you
for providing an excellent stove and outstanding customer service.
My husband and I really enjoy the beauty of the Fireview stove
and the wonderful heat it produces. From the day we first ordered
your video to today, your employees have always demonstrated
superb customer service skills. In today's world of automation,
it's nice to call a company and be able to talk to people when
you need to. Your employees are well informed, pleasant, polite,
and efficient. We'll continue to tell our family and friends
about your company. America needs more companies like yours!"
- Viola Allemand, Rainsville, NM
"It makes for relaxing evenings." "We've enjoyed our
Keystone stove for nearly three years. We've used it for special
times; during Oklahoma's cold, windy winters; and even cooked
on it when the need arose. It heats our 1800 square foot home
beautifully. We love to turn out the lights and sit in front
of the fire. It makes for relaxing evenings - and our grandchildren
love it, too."
- Ben & Karen Robbins, Wynnewood, OK
They've appreciated "help when we've needed it." "We
appreciate the good relationship that we have with your company.
Everyone is helpful when we've needed assistance."
- Allen & Jean Locke, Athens, OH
"We like the gentle warmth." "The stove is quite beautiful
and works well. We like the gentle warmth that the soapstone
radiates, and we like the ability to change the airflow so easily."
- Mr. & Mrs. James Pattison, Mexico, IN
It's beautiful furniture, plus... "We marvel at how little
wood is needed..." "We love our stove! My husband likes
that it's easy to clean and low maintenance. I like that it's
easy to start a fire. I go to bed and in the morning throw
in a log and in a few minutes, I have a roaring fire. Same
thing at night when I come home from work. We both marvel at
how little wood is needed to keep a comfortable fire on a cold
day. Best of all, it's a beautiful piece of hand-crafted furniture
that adds much to our livingroom. Everyone who sees it falls
in love with it and agrees it's beautiful."
- Dwight & Judy Kemper, Cleveland, TN
"Your kind of customer service is in short supply." "In
the 15 years I've owned my Woodstock stove, I've never had a
problem or question that your group couldn't solve by phone.
I appreciate your help and support as much as I appreciate my
stove. I'm glad you're there jut a phone call away. Your kind
of customer support and service is in very short supply. Thanks
again!"
- Mary Anne Magiera, Charlton, MA
They had no choice. - Then found it paid for itself. "During
early February our furnace broke down during a blizzard with
temperatures dropping to -34 deg.. I never thought we could
heat our two-story, 2300 square foot home with only the stove,
but with six-foot drifts in the driveway, we had no choice.
The woodstove kept our entire house toasty warm. We ended up
using the stove instead of repairing the furnace. Our Woodstock
Soapstone stove has more than paid for itself and help us get
through the worst winter ever. Thanks for making such a quality
stove."
- David & Nancy Walz, Taylors Falls, MN
"Everything you promise in your advertising is true!" "Everything
you promised in your advertising is true! The glass window really
does stay clean, the ash pan needs emptying only every few days,
and the heat is extraordinary."
- Jerry & Kristy Old, Arkansas City, KS
"By far the best I've seen." "I've been around a number
of woodstoves in my life and the Woodstock Fireview Soapstone
stove is by far the best I've ever seen. The even heat the soapstone
provides cannot be matched by any ordinary stove. Watching the
fire through the glass has provided many hours of enjoyment.
The glass hasn't clouded up once."
- Mike Zajicek, West Bend, WI
"Your stove saved my life." "We've been without electricity
for seven days. We used our Woodstock stove for heating, cooking,
melting snow. It saved my life. The only thing it doesn't do
is play music! The man who designed it is a genius."
- Martin Reiser, Orono, ME
"No problem keeping the fire going all night..." "I've
heated our whole house with the Fireview for over ten years.
This past winter, I was home with back surgery and easily kept
the house warm all day. I had no problem keeping the fire going
all night, too. The soft heat from the soapstone is much more
comfortable than heat from a cast iron woodstove."
- Ms. Pat Hurst, Clayton, CA
His stove warms him twice. "You don't get a quality product
and a satisfied customer by accident. I've been in contact with
your entire staff for over three years: sales, production, shipping,
secretarial, engineering, and the president himself. NEVER have
I been so impressed with a "caring for the customer" attitude
which all of you seem to have! You are truly a unique company,
and the quality of workmanship and the function of my stove is
testimony . Each time I stoke up my wonderful woodburning stove,
the warmth I feel is enhanced by the warmth I've received from
all of you at the Woodstock Soapstone Company."
- Stanley Dubelle, Moneta, VA
"Burns just half the wood." "Our Fireview: what a great
stove! Though only half the size of the stove it replaced, it
heats much better and burns only half the wood. Thanks for building
such an efficient stove. Looks nice, too!"
- Mr. & Mrs. Carl Cassidy, Hall, MT
"One-of-a-kind craftsmanship is hard to find!" "The heat
your soapstone stove produces is even and constant, to say the
least! In the morning, we've still got hot coals and the fire
re-kindles without a problem. Thanks for a quality, well-built
product. One-of-a-kind craftsmanship is hard to find today. You're
carrying on a long-lost tradition."
- Charles & Shirl DeMatteo, Culver, IN
"We're extremely satisfied with your stove and your company." "Your
company was awesome in your help and service to us when we purchased
our Franklin Gas Stove. We're extremely satisfied with your stove
and your company, and will recommend you to all we know."
- Diane & George Desjardins, Haverhill, MA
"Your toll free hotline is helpful." "We absolutely love
it! I had a little trouble getting the first couple fires going
( probably didn't read the manual well enough), but your people
on the toll free hotline were extremely knowledgeable and helpful."
- Sylvia Tewes, Frankfort, IL
"Responsible, caring company." "I believed in your stoves
when I purchased one. Now I'm also convinced that yours is a
responsible, caring company. Thanks for your prompt and hassle-free
response to a minor problem I was having. I continue to sing
the praises of my stove and its makers."
- Will & Lora Mathes, Kiel, WI
"The kind and helpful voice over the telephone." "Thank
you for the great service we've received from your company since
we purchased our stove. We appreciate the kind and helpful voice
over the telephone as well as the hassle-free exchange of the
catalytic combustor. Your fine services do not go unnoticed.
Keep up the good work."
- Matt & Jo Gantt, Thompson Town, PA
"Simply satisfying." "Buying my Woodstock Soapstone Stove
is the most satisfying purchase I've made. We bought it as a
backup heat source but we've had a fire in it almost every day
- even when it was 60 deg. or warmer outside. We enjoy watching
the fire. Thanks for making something so simply satisfying."
- Bethany Fisher, Bremen, OH
Pays for itself... "What a great way to save money!" "I
had a cast-iron stove that burned hot and burned down fast. Your
stove is great! I've had my heat shut off since installation.
What a great way to save money: it's paying for itself already."
- Joseph Gabriel, Chicago, IL
They tried it and know... "Wood heat feels better!" Before
becoming a woodburner, I often heard that wood heat feels better.
Now I have to agree. During the short, cold days of winter, my
wife and I look forward to getting home from work and getting
our Keystone stove going."
- Ed & Chris Henry, Marshalltown, IA
"Gossamer flames are tranquil." "Some people watch fish
in an aquarium to relax; I watch the gossamer flames through
the window of our Palladian stove. It's about the most tranquil
thing I've found. Our stove is the central feature in our family/great
room.
- John & Eva Rorabacher, Spring Hill, FL
Her cat loves it! "Our beautiful blue Fireview stove
resides in the heart of our home. My cat and I are comforted
and enchanted by it. My cat - highstrung by nature - murmurs
her approval then settles herself on her back beside the stove,
her head turned toward the fire in perfect peace. Thank you for
your impeccable artistry, craftsmanship, thoughtfulness, and
integrity."
- Dolores Serafin, Lake Montezuma, AZ
"I removed the mantle and started from scratch and it came
out quite well" "We live in a small town in Alabama. I
would say we are probably the only ones around here that own
one of your stoves. I tell people about it, but until they
see it they can't appreciate its beauty. It adds warmth and
beauty to our house, and makes for good conversation too. We
love our stove. Thanks."
- Steve & Peggy Sue Sexton, Lanett, AL
